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Knowledge Base

  • Pre-Sales 27 Articles

    • .NG Domain Names for State and Local Governments in Nigeria
    • How to transfer a .co.za domain name to Web4Africa
    • Is my Credit Card safe with Web4Africa?
    • Where are Web4Africa servers located?
    • Currencies supported by Web4Africa
    • How many Addon or Parked Domains can I add in my cPanel account?
    • What are Premium Domain Names?
    • Contact Accuracy Requirement for Generic Domain Registrations
    • Domain Name Restrictions for .ng
    • How to complete .UK Domain Transfer to Web4Africa
    View all

  • Domain Names 30 Articles

    • .NG Domain Names for State and Local Governments in Nigeria
    • How to add or edit CNAME, MX Records, A Records & other DNS Records
    • How to transfer a .co.za domain name to Web4Africa
    • How to fix “Object status prohibits operation”
    • What are Premium Domain Names?
    • DNS pre-configuration requirement for .co.za domains
    • Contact Accuracy Requirement for Generic Domain Registrations
    • Domain Name Restrictions for .ng
    • How to complete .UK Domain Transfer to Web4Africa
    • What is Redemption Grace Period and how Redeem a Domain Name
    View all

  • Web Hosting 22 Articles

    • How to reset WordPress Admin password via phpMyAdmin
    • What uses up the bandwidth in my Web Hosting account?
    • Which Hosting Services get SSH Access from Web4Africa?
    • How to remove the Web Hosting Welcome Page
    • Improve email delivery in two easy steps
    • How to redirect your website to HTTPS
    • How many Addon or Parked Domains can I add in my cPanel account?
    • My email bounces back with the error: “503 Valid RCPT command must precede DATA”
    • How to upgrade your existing web hosting plan
    • Free SSL Certificates on our Web Hosting plans
    View all

  • Billing 11 Articles

    • Payment to Web4Africa from Ghana
    • Payment to Web4Africa from Nigeria
    • Is my Credit Card safe with Web4Africa?
    • Currencies supported by Web4Africa
    • How is the Late Fee charged on Invoices?
    • How to upgrade your existing web hosting plan
    • How to Pay via Bank Payment
    • I have paid but my domain name is still Pending
    • Guidelines for opening a Support Ticket
    • What is Web4Africa’s refund process?
    View all

  • VPS Hosting 3 Articles

    • Which Hosting Services get SSH Access from Web4Africa?
    • How to access your Virtual Private Server
    • Guidelines for opening a Support Ticket
    View all

  • General 3 Articles

    General Articles

    • Why am I constantly logged-out of the Web4Africa Client Area?
    • Guidelines for opening a Support Ticket
    • How to verify your Mobile Number with Web4Africa
    View all

Knowledge Base Categories

  • Web Hosting
    • WordPress
  • VPS Hosting
  • Pre-Sales
  • General

Knowledge Base Articles

  • What is DNS Management?
  • What is WHOIS Privacy?
  • This Web Hosting Account has been suspended
  • How to edit your domain nameservers
  • Why is PHP mail() function not working?

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News

  • New MTN MobileMoney Payment Approval Process [Ghana]
  • Price Increase on .PW & .SPACE
  • .NG Policy Changes & Price-Drop on .NG Transfers
  • GDPR and WHOIS
  • 3-year SSL certificates issuance halted
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