What is Web4Africa’s refund process?

We typically offer a 30-day refund policy on our shared Web Hosting plans.

Refunds are not offered for activated:

  • Domain Registrations
  • Web Hosting accounts that have been used for illegal or any form of criminal activities
  • VPS Hosting
  • Dedicated Servers
  • SSL Certificates

Where a refund is required, a client would need to open a ticket with our Billing Department to make a legitimate case on the subject matter. Each request would be subject to a review before it can be approved or otherwise.

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