Understanding the Price Adjustments at Web4Africa: A Necessary Step Forward

Dear Esteemed Customers of Web4Africa,

As we journey through the digital era, the landscape of web hosting and domain registration constantly evolves. Today, we find ourselves at a pivotal moment where we must adapt to significant industry changes. We are contacting you about an upcoming adjustment in the pricing of certain domain extensions including – .INFO, .MOBI, .PRO, .ME, .NET, and .NG – and a revision in our web hosting fees, effective from 1st February 2024.

Reflecting on the Past and Embracing the Future

  1. A History of Absorbing Costs: Since cPanel altered its pricing model five years ago, Web4Africa has consistently absorbed these increased costs. Our commitment has been to shield you, our valued customers, from any financial impact while maintaining the highest service standards.
  2. 15 Years of Steady Pricing: Remarkably, our web hosting prices have remained unchanged for over 15 years. Since introducing our Bronze, Silver, and Gold plans in early 2008, we have maintained the same pricing in US Dollar terms, while delivering more value by regularly increasing features like disk space, monthly bandwidth allocation – a testament to our dedication to affordability and value.
  3. A Necessary Adjustment: The upcoming price changes (in every currency we offer), set to take effect from 1st February 2024, are a response to external economic factors and the need to sustain the quality and reliability of our services. This decision comes after careful consideration and a thorough assessment of the global economic landscape.
A screenshot showing our web hosting plans and prices as of 29 February 2008 - proving we have kept prices for over 15 years while delivering more value.
A screenshot showing our web hosting plans and prices as of 29 February 2008 – proving we have kept prices for over 15 years while delivering more value.

Our Unwavering Commitment to You

Despite these changes, our core values and dedication to you remain steadfast. Here’s why your continued partnership with Web4Africa is invaluable:

  1. Quality and Reliability at the Forefront: Our focus on delivering top-tier, reliable hosting services is unwavering. We are committed to ensuring that your online presence is robust and secure.
  2. Exceptional Customer Support: Our support team, renowned for its dedication and expertise, continues to be at your service, providing personalized and efficient assistance.
  3. Innovation and Upgrades: We are continually enhancing our technology and services, ensuring that you have access to the latest and most efficient hosting solutions.
  4. Transparency and Trust: Honesty and transparency are the pillars of our relationship with you. These price adjustments are communicated with the utmost sincerity, and we are here to address any concerns you may have.

Embracing Change for a Brighter Future

Change, while sometimes challenging, is also a catalyst for growth and improvement. We are excited about the future and are dedicated to making this transition as smooth as possible for you. Our goal is to continue being your trusted partner in the digital space, offering unparalleled services in domain and hosting.

We understand that price adjustments are not easy news to receive, but we assure you that this step is crucial for maintaining the high-quality service you expect from Web4Africa. Your loyalty and trust mean the world to us, and we look forward to forging ahead together in this dynamic digital landscape.

Thank you for your understanding, support, and continued partnership.

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