Pre-Sales FAQ

When do I get cPanel login details? The cPanel web hosting login details would be emailed automatically once the service has been activated. The details can also be retrieved from the Client Area. How do I confirm the domain is active after making payment? Most domain registrations are processed instantly […]

How long does it take for domain to be active after payment?

While most domain registrations with Web4Africa go through instantly so long the client pays online via any of the online payment methods we accept. The timeliness of the domain activation could still vary even where online payment is made, depending on the domain name extension. .ng domains Some .ng domains are subject to the .ng […]

What is Registrar Lock?

REGISTRAR-LOCK is a status code that can be set on an Internet domain name by the sponsoring registrar of the domain name. This is usually done in order to prevent unauthorized, unwanted or accidental changes to the domain name. When set, the following actions are prohibited by the domain name […]

Transferring a generic domain name to Web4Africa

When transferring a domain name to Web4Africa, it is extremely important that you comply with all of the factors listed below: Domain Lock status: The domain name must be unlocked. A locked domain name cannot be transferred. EPP Code: You must supply us with the correct EPP code (also known as Domain Secret […]

Improve email delivery in two easy steps

In addition to ensuring that you use SMTP method in your PHP codes, there are two easy steps that can improve your email delivery drastically. Login to your web hosting cPanel by going to Under Mail, click on “Email Authentication”. Enable SPF and DomainKeys respectively. These two functions essentially […]

Is my Credit Card safe with Web4Africa?

YES. Your payment card details are very safe with Web4Africa. Keeping your card details on file with Web4Africa is very convenient as your services can be renewed automatically when you have enabled the feature. Thus, you can avoid the inconvenience of service interruption should your service term expire. Our Credit […]

Requirements for domain names domains are strictly restricted to Nigerian tertiary academic institutions only. These include: universities, polytechnics, colleges of education etc only. (A) The main requirement for registering domains is proof of accreditation by the relevant accreditation body, in the form of an accreditation certificate. Examples: the university must be accredited by the National Universities […]

How to transfer your Web Hosting services to Web4Africa

This write-up presupposes that you have an existing web hosting service elsewhere. Depending on what type of existing web hosting platform you are on, order for Web Hosting with Web4Africa at by choosing the relevant platform: Linux or ASP.NET (Windows). If your current web hosting account is powered by […]