Currencies supported by Web4Africa

How do I pay in my preferred currency? If you are in Ghana, Nigeria, Kenya, South Africa, the United Kingdom, the United States or any country in the EU where the Euro is an official currency, Web4Africa would automatically display our ordering cart in your local currency. Outside of any […]

Pre-Sales FAQ

When do I get cPanel login details? The cPanel web hosting login details would be emailed automatically once the service has been activated. The details can also be retrieved from the Client Area. How do I confirm the domain is active after making payment? Most domain registrations are processed instantly […]

How long does it take for domain to be active after payment?

While most domain registrations with Web4Africa go through instantly so long the client pays online via any of the online payment methods we accept. The timeliness of the domain activation could still vary even where online payment is made, depending on the domain name extension. .ng domains Some .ng domains are subject to the .ng […]

What is Registrar Lock?

REGISTRAR-LOCK is a status code that can be set on an Internet domain name by the sponsoring registrar of the domain name. This is usually done in order to prevent unauthorized, unwanted or accidental changes to the domain name. When set, the following actions are prohibited by the domain name […]

Transferring a generic domain name to Web4Africa

When transferring a domain name to Web4Africa, it is extremely important that you comply with all of the factors listed below: Domain Lock status: The domain name must be unlocked. A locked domain name cannot be transferred. EPP Code: You must supply us with the correct EPP code (also known as Domain Secret […]

How long do I have to renew an expired domain name?

The schedule varies, based on the type of domain name and the domain registry but it is generally a good idea to renew your domain name well before it expires. Generic domains like .com, .net, .org have a grace period of 36 days after expiry. For .za domains, it is only 5 days. […]

What is Redemption Grace Period and how Redeem a Domain Name

Once a domain name is deleted, it would generally slip into the Redemption Period ONLY under the following circumstances: manual deletion of the domain name by contacting Web4Africa Technical Support System deletion of domain name post Expiry of the Renewal Grace Period and the domain name does not have any […]

Improve email delivery in two easy steps

In addition to ensuring that you use SMTP method in your PHP codes, there are two easy steps that can improve your email delivery drastically. Login to your web hosting cPanel by going to http://yourdomain.com/cpanel Under Mail, click on “Email Authentication”. Enable SPF and DomainKeys respectively. These two functions essentially […]

Is my Credit Card safe with Web4Africa?

YES. Your payment card details are very safe with Web4Africa. Keeping your card details on file with Web4Africa is very convenient as your services can be renewed automatically when you have enabled the feature. Thus, you can avoid the inconvenience of service interruption should your service term expire. Our Credit […]

Requirements for .edu.ng domain names

.edu.ng domains are strictly restricted to Nigerian tertiary academic institutions only. These include: universities, polytechnics, colleges of education etc only. (A) The main requirement for registering .edu.ng domains is proof of accreditation by the relevant accreditation body, in the form of an accreditation certificate. Examples: the university must be accredited by the National Universities […]