Web4Africa Twitter Support Policy

Web4Africa offers limited responses on Twitter to queries from existing clients or prospects, as a courtesy. Our primary means of offering support remains our Support Ticket system. Tickets will always have our highest priority. (A) Every client necessarily needs to open a support ticket, to get assistance from Web4Africa. The […]

.NG Domain Names for State and Local Governments in Nigeria

.gov.ng is a type of .ng domain extension that is intended for the 3 tiers of Government in Nigeria, and their respective Ministries, Departments and Agencies. The .gov.ng extension is however heavily moderated. All applications for registrations are manually vetted following the submitted documents that accompany the application. Only the […]

How to add or edit CNAME, MX Records, A Records & other DNS Records

Nameserver Information To use the DNS Service, you need to change the nameservers of your domain name to the┬ádefault nameservers of Web4Africa listed below: ns1.web4africa.com ns2.web4africa.com ns3.web4africa.com ns4.web4africa.com This can be changed from our Client Area >> Services >> Domains Edit DNS Should you want to add or edit CNAME, […]

Payment to Web4Africa from Ghana

Our default payment gateway in Ghana supports┬á3 payment methods: Mobile Money, Bank Cards and hubtel.me Mobile Money payment in Ghana Residents of Ghana can pay in Ghana Cedis via any of the mobile money schemes offers by MTN Mobile Money, Airtel Money, Tigo┬á Cash or Vodafone Cash. Ghanaian Bank Credit […]

This Web Hosting Account has been suspended

A Web Hosting account can be suspended by Web4Africa for a number of reasons, which include unpaid invoices, abuse issues or activities that are against our Terms of Services. Billing / Unpaid Invoice Depending on the payment cycle of a particular web hosting account, renewal invoices are generated automatically and […]

Payment to Web4Africa from Nigeria

Making payment to Web4Africa from Nigeria for domain names, virtual servers, dedicated servers and other web hosting solutions is easy and convenient for our clients. Payments are in Nigeria Naira. Our primary payment gateway in Nigeria supports multiple local payment options. Pay with Naira Cards Residents of Nigeria can pay […]

MTN MobileMoney Ghana new approval process

New MTN MobileMoney Payment Approval Process [Ghana]

The following applies to Web4Africa customers paying via MTN Mobile Money in Ghana, only. As part of efforts to improve the security of Mobile Money payments, MTN Ghana has introduced a new way for customers to approve transactions. Starting┬áMonday 6th August 2018, when Web4Africa sends a payment request to MTN […]

Price Increase on .PW & .SPACE

The respective registries for .PW and .SPACE are increasing pricing effective 21st August 2018. Web4Africa would be increasing pricing for both TLDs to $20 per year from that date. Existing domains would continue to be renewed at their current $10 per year till they stop being renewed.