MTN MobileMoney Ghana new approval process

New MTN MobileMoney Payment Approval Process [Ghana]

The following applies to Web4Africa customers paying via MTN Mobile Money in Ghana, only.

MTN MobileMoney Ghana new approval process

As part of efforts to improve the security of Mobile Money payments, MTN Ghana has introduced a new way for customers to approve transactions.

Starting Monday 6th August 2018, when Web4Africa sends a payment request to MTN customers, they will no longer receive a prompt to confirm payment.

Customers will have to follow the steps below to authorize payment requests:

  1. Dial *170# select Option 10My Wallet.
  2. Select Option 3 for My Approvals.
  3. Enter PIN to get your Pending Approval List
  4. Select pending transaction to approve
  5. Select Option 1 YES to approve the transaction or Option 2 NO to reject the transaction.

The customer will receive an SMS from MTN as confirmation for a successful transaction.

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